Creating Retail IT Strategies that Deliver Business Results

Author:

Summary:

For most retailers, IT is not seen as a strategic partner of the business — it is simply viewed as a cost that needs to be better controlled. One reason for this is the widely-held belief that only a small percentage of IT projects yield their expected results, and that many projects exceed their time and budget constraints — or are abandoned all together. Considering that most retailers do not have an IT strategy aligned with their business objectives, the implication is that a large portion of their IT project spending is either unproductive or not supportive of business goals.