News Article -- July 07, 2008

Delight the GEN Y Employee

Deccan Chronicle - Bangalore, Hyderabad and Chennai

Technology firms, it appears, also have a fair idea on what the next generation of workers would be like. Some organisations are already readying for the transformation. New workers would require new leaders, a fresh management style. So, delighting the employee will be as big a priority as delighting the customer.

Bala Mahadevan, President and MD, CSC India Operations feels that the new generation workforce believes in multi-tasking and believes less and less in structured work.

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