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News Release-- February 06, 2008

CSC Announces New Dallas Technology Center


Facility to Serve as Premier U.S. Call Center and Support Virtual Operations

EL SEGUNDO, Calif., Feb. 6 -- Computer Sciences Corporation (NYSE: CSC) today announced the opening of its new Dallas Technology Center (DTC). The center, built in 2007, is an industry-leading, global customer service desk and client meeting facility that will serve as the hub for all U.S. help desk activities.

Located at 631 S. Royal Lane in Coppell’s Freeport North business park, the DTC combines the latest architectural design, security and technology features to offer clients leading-edge information technology (IT) support.

“We are extremely pleased to announce this new, state-of-the-art facility,” said Richard Ricks, president of CSC’s Global Outsourcing Services organization. “This center enables CSC to deliver more comprehensive and higher value services to our clients, and provides us with significant expansion opportunities and monitoring capabilities. It is the embodiment of CSC’s Enterprise Service Desk vision and part of our growing global network of Enterprise Service Management Centers.”

Unlike traditional help desks that respond to problems after the fact, the center was designed and built to proactively enhance the quality of IT service CSC provides to its customers through the application of ITIL process principles, cutting-edge technology and end-to-end service management practices.

The DTC is also CSC’s first Enterprise Service Management center capable of supporting U.S.-based clients with systems and operations that must meet government-regulated ITAR security requirements with help desk agents who access the center’s systems remotely from other cities or home offices. This new feature facilitates retention of agents with legacy knowledge of customer operations, while upholding stringent requirements for system access and data management.

The ability to retain staff was a key factor for client United Technologies Corporation (UTC) when CSC announced the consolidation of its Norwich Data Center help desk operations into the DTC in January 2007.

“For UTC, the retention of employees with in-depth knowledge of our business and IT operations is critical to service quality and security,” said John Doucette, vice president and chief information officer for UTC. “With CSC as our IT service provider, over the past eight years we have consolidated, integrated and continuously improved the quality and integrity of our help desk and IT operations. The opening of the DTC marks the latest phase of that evolution, and we congratulate CSC on the occasion.”

The center, which operates 24 hours a day, seven days a week, currently houses 273 onsite agents with immediate capability to grow to 420 and build-out options for a total of approximately 530. Features include increased back-up support, enhanced remote monitoring, improved desktop speed and connectivity for operators, a voice-over-IP phone system, under-floor air distribution for comfort and energy efficiency, modern design that allows natural light in and keeps glare out, and break rooms and a cafeteria for employees.

“The new capabilities CSC has built into the Dallas Technology Center exemplify key improvements to their standard service model,” said Frank Gens, senior vice president, Research, for IDC. “By establishing a network of global Enterprise Service Management centers like this with advanced tools and practices for integrated, end-to-end infrastructure and applications monitoring and service support, CSC is striving toward an enhanced leadership position in the market.”

In addition to complying with ITAR and ITIL standards, the DTC is ISO 9001 certified.

About CSC

Computer Sciences Corporation is a leading global IT services company. CSC’s mission is to provide customers in industry and government with solutions crafted to meet their specific challenges and enable them to profit from the advanced use of technology.

With approximately 91,000 employees, CSC provides innovative solutions for customers around the world by applying leading technologies and CSC’s own advanced capabilities. These include systems design and integration; IT and business process outsourcing; applications software development; Web and application hosting; and management consulting. CSC reported revenue of $16.1 billion for the 12 months ended Dec. 28, 2007. For more information, visit the company’s Web site at www.csc.com.
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